Solutions
boostCX provides clients with a consistent customer satisfaction and follow-up process, centralizing all Customer Experience Management tools and reporting within a unified web based easy-to-use portal.
Wondering why your service sales are low? Do you really know who your best technicians and advisors are? Having a hard time pinpointing what upsell opportunities you are missing? Rev-UP gives you answers to these important questions and much much more.
Creating and building mass-personalized cross-media campaigns which include print, web and email in one central platform has never been this easy. Using Touché, customers are now able to create customized campaigns produced according to their needs; eliminating the need for multiple vendors
“Voyce” GoalLine’s Live Agent Call Centre and Automated IVR Calling, allows you to connect with your customers directly and utilize their feedback to improve and maintain your brands customer satisfaction level. This direct engagement with your customer allows them to feel more involved with your brand and the decisions you make as an organization. The voice of the customer is finally being heard, leaving individuals feeling content and loyal. Brand value increases and customers become front and centre in your most important decisions.
GoalLine Solutions ground-breaking VIP digital pen and paper technology replaces conventional paper inspection forms. This software allows Service technicians to comprehensively inspect vehicles promptly, and consistently. VIP walks technicians through every inspection to ensure they are being done efficiently. All of your data is recorded for you and complied into reports that allow you to improve your business and technicians’ performance.
