All data is processed, stored and secured at our head office in Ontario, Canada.
The information we collect from you helps us to continually personalize and improve upon your GoalLine Solutions experience. You have the option not to provide certain information; however, withholding information may prevent you from being able to take full advantage of some of our unique web site features.
Web Site Access
When you visit our web sites, we may collect some data about you including your IP address. Your IP address is used for GoalLine Solutions internal use only and helps us diagnose problems with our server and administer our web site. We may also automatically track certain information about your activities on our web site. We use this information to do internal research on your interests and to help us better understand and serve you. This information may include click stream data and what browser you are using.
We also store certain types of information when you interact with us on our web site. For example, we use “cookies” and can obtain certain information from your web browser. By transferring these alphanumeric identifiers or “cookies” that your browser creates at our request in an approved and standardized place on your computer, GoalLine Solutions assigns you a unique customer code and records information about your activity on our site. When you visit or return to our site, we read the cookie to identify you as one of our customers and help you recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. The cookie does not retain your billing information, nor does it save any of your confidential information in an explicit fashion. The information securely retained includes your address, history of past orders, uploaded lists and any document created and ordered by you. Your credit card number is NOT stored.
Compliance with Title V of the Gramm-Leach-Bliley Act, 15 U.S.C. §§ 6801 through 681 0 (“G-L-B Act”) and the Federal Trade Commission’s implementing regulation, Regulation P, 16 C.F.R. Part 313 (“Regulation P”)
In connection with GoalLine Solutions’ business relationship with User, User will share certain of its consumer’s Nonpublic Personal Information with GoalLine Solutions. As such, GoalLine Solutions agrees as follows:
A. GoalLine Solutions will use their best efforts to comply with the requirements of G-L-B Act and Regulation P, in particular, as they relate to the disclosure and protection of Trade Secret and Nonpublic Personal Information.
B. GoalLine Solutions agrees to use their best efforts to keep confidential all Trade Secret and Nonpublic Personal Information received from User’s organization in accordance with the provisions of the G-L-B Act and Regulation P. In particular, GoalLine Solutions may use the Trade Secret and Nonpublic Personal Information GoalLine Solutions it receives from User’s organization only for the purposes for which such Trade Secret and Nonpublic Personal Information was delivered to GoalLine Solutions, and only for such other purposes permitted under the G-L-B Act and Regulation P.
C. GoalLine Solutions agrees to use their best efforts to maintain and to cause our Affiliates to maintain physical, electronic and procedural safeguards that comply with Regulation P to guard the Trade Secret and Nonpublic Personal Information GoalLine solutions receives from User. GoalLine solutions further agree to be responsible for any breach of this agreement by their Affiliates.
D. In the event Trade Secret and Nonpublic Personal Information is used in an unauthorized manner or disclosed in violation of the G-L-B Act and Regulation P, which unauthorized use or disclosure is caused by the action or inaction of GoalLine solutions, GoalLine Solutions agrees to immediately notify User of such event. GoalLine solutions will indemnify and hold User’s organization harmless from all claims, damage, liability, costs and expenses (including court costs and reasonable attorneys’ fees) arising from any unauthorized use or disclosure which results directly from the action or inaction of GoalLine solutions. In addition, GoalLine solutions understands that User’s organization will be entitled to all other remedies available at law or equity, including injunctive relief.
E. Upon written request, GoalLine solutions agrees to promptly return Trade Secret and Nonpublic Personal Information received from User’s organization, or to promptly destroy all materials containing such Trade Secret and Nonpublic Personal Information (and any copies, extracts, and summaries thereof) and will further provide User with written confirmation of such return or destruction upon User’s written request.
Use of Information
To carry out certain business functions, such as order fulfillment or e-mail delivery, we sometimes hire other companies to perform these functions on our behalf. These companies have access to the information needed to perform their functions, but are required to keep it secure and confidential and not use it for any other purpose than completing their contractual requirements to GoalLine Solutions.
Any billing information you submit is used in billing for the specific transaction in which the information was submitted unless otherwise disclosed.
When you sign up for an account or volunteer information to GoalLine Solutions we require your name, e-mail address and complete postal address. Your e-mail address allows us to contact you with confirmation of your account opening, order confirmations and updates and with your permission, for internal marketing purposes. When placing an order or responding to a GoalLine Solutions survey GoalLine Solutions may also requests your shipping address, telephone number, or other demographic information. This information may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. With your permission, it may also be used by our marketing partners to bring you offers of interest.
GoalLine Solutions may use aggregate, non-personally identifying information for purposes that we deem necessary. For instance, we will use this non-identifying and aggregate information to better design our web site and to share with advertisers for marketing and promotional purposes. However, in these instances we do not disclose anything that could be used to identify you. We do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described herein without providing you an opportunity to opt-out of such operations.
With your permission, GoalLine Solutions may occasionally make your name, e-mail address or mailing address available to carefully selected, reputable organizations whose products we think might interest you for the purposes of marketing their products or services to you via e-mail or postal mail.
It is possible that in the future GoalLine Solutions or its assets may be acquired by another company. It is also possible that GoalLine Solutions may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information may be transferred to the new business entity as one of GoalLine Solutions assets.
While extremely rare, it is our policy to cooperate with law enforcement or other official investigations if we receive an official request for information pertaining to an on-going investigation.
How to opt-out
If you do not wish for your e-mail address or name to be shared with other organizations or you do not wish to receive e-mail from GoalLine Solutions not pertaining to your orders or account by requesting omission from this feature by emailing email@example.com.
You may request deletion of your GoalLine Solutions account by contacting Customer Care at firstname.lastname@example.org. Please note that some information may possibly remain in our archived records after your account has been deleted.
You may also request to be removed from our mailing lists by writing to:
GoalLine Solutions Customer Care
3228 South Service Road Suite 102
Burlington, ON L7N 3H8