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Retail Store
If you operate a retail store that involves rain checks on sale items out of
stock, special orders or catalog orders. Goal Line has the solution for
notifying customers when their product(s) arrive. We also offer a comprehensive
25 question survey (1 to 100 questions available depending on your need) for
customer satisfaction measurement. Below are a few of the modules that we have
available for the retail industry:
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Rain Check Notification
- call is initiated notifying customer that the sale item that was out of stock
is now available for purchase.
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Special Order Arrival Notification
- call is initiated notifying customer that the special order item that was
ordered is now available for purchase.
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Customer Satisfaction Survey
- customized series of questions (1 to 100). Most effective when the consumer
is presented with a discount offer code on future purchase up completion of the
survey.
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 Our
store was one of the first Canadian Tire Stores to implement an automated
customer response program with Goal Line Solutions. For nearly one
year now; Goal Line has continued to provide exceptional service. |
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