Goal Line Solutions: Services

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Services

Surveys
Goal Line's systems can perform both inbound and outbound customer surveys. Customized surveys are conducted via telephone, web and/or Palm.

Notification
Automated callout systems can perform notifications; such as appointment confirmations, product arrivals, and service reminders. Utilize notification as a support tool for direct marketing initiatives to increase customer response.

Follow Up
Follow up with existing customers on recent services rendered or products purchased. Immediate feedback allows quick response to customer concerns.

Product Implementation
Successfully measure new product or service initiatives. Determine response and acceptance by surveying test markets.

Field Management
Manage field representatives remotely. Staff / Independent Contractors can dial in to enter work progress, field issues and other valuable notes.

Marketing
Introduce new products and services with targeted, permission based messaging. Measure consumer interest levels and gain new leads for future sales.

Our store was one of the first Canadian Tire Stores to implement an automated customer response program with Goal Line Solutions. For nearly one year now; Goal Line has continued to provide exceptional service.