Benefits

Testimonials

"Our store was one of the first Canadian Tire Stores to implement an automated customer response program with Goal Line Solutions. For nearly one year now; Goal Line has continued to provide exceptional service.

Since implementing the Goal Line Program; our service department has shown a measurable and marked improvement in our customer service level. I would strongly recommend to all dealers who care about their service customers to commit to this program. The cost of saving one customer through proactive customer feedback; pays for this program in a week. Goal Line Solutions has been a huge help in allowing us to grow our business."

Al Hodgekinson
Canadian Tire Dealer
Barrie, Ontario Canada

"Since we have implemented the Customer Service Follow Up System from Goal Line, we have seen a marked improvement in our service department.

My staff is completely aware of the efforts that we are making to improving customer satisfaction in our service department. That extra attention that we are taking is being conveyed back to us in happy customers. Goal Line Surveys is providing an invaluable tool to helping us improve our business."

Rob Dyky
Service Manager
Edmonton Alberta