Interactive voice messaging (IVM) from VoyceCX empowers your company to communicate efficiently, on whatever scale works for you. This flexible system can be used in a wide variety of applications and in conjunction with a variety of other communication systems.
VoyceCX’s IVM services commonly power large-scale messaging campaigns, including political calling, voicecasting, market research efforts and blast messaging. These customized campaigns are a cost-effective way to spread the word about an important event or marketing effort.
Advanced technology features let you target specific geographical areas or groups, such as existing customers. This represents one of the fastest and most cost-efficient ways to reach a large audience. By incorporating a prompt or series of prompts an IVM campaign can also route recipients to a live agent if needed, or guide them seamlessly through an automated process right on the phone.
IVM services are an inexpensive way to complement traditional call-centre services, which also must factor in staffing, facility and equipment costs.